RCI
The Manager, Operations Support leads national operational support strategies at Rogers to ensure consistent execution of business priorities and achievement of key performance indicators across National Call Centre operations. This role involves overseeing performance management, translating strategic direction into operational plans, and driving continuous improvement initiatives through data-driven insights and strong stakeholder partnerships. The manager collaborates cross-functionally to optimize workforce planning, service delivery, and operational efficiency while reporting to the Senior Manager, Operations Support.
Headquarters
Orlando, Florida, United States
Company Size
1001-5000 employees
Founded
1974
RCI offers points and weeks’ timeshare owners member-only travel access and discounts for hotels, resorts, car rentals, cruises and more. Say hello to your every-trip travel source.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RCI.