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© All Rights Reserved. ApplyBlast.com
Air Canada
This role leads the Workforce Planning team to optimize performance across Call Centre operations by overseeing forecasting, capacity planning, scheduling, and real-time management. The position utilizes operational data to provide insights and recommendations that align resources with customer demand and business priorities. It involves managing workforce reporting, maintaining dashboards, and serving as the primary escalation point for complex operational issues.
Headquarters
Saint-Laurent, Quebec, Canada
Company Size
10001+ employees
Founded
1937
Air Canada is Canada's largest airline, providing scheduled passenger and cargo air transportation across domestic and international routes. The company operates a portfolio of travel brands and services, including mainline air travel, leisure travel offerings, and loyalty programs, serving both consumer and business travelers in the aviation industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Air Canada.
Air Canada didn’t post a salary, so this is our estimate from similar listings.