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Manager Patient Services at Shields Health Solutions - ApplyBlast

Manager Patient Services

Shields Health Solutions

5 days ago

3.9 on Glassdoor

Monroe, Louisiana, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager of Patient Services provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. This role ensures the adoption of best practices, provides ongoing support, and drives performance management and professional development for the Specialty Liaisons. The position requires strong leadership to meet operational targets, foster stakeholder relationships, and implement improvement initiatives to enhance patient satisfaction and clinic growth.

Responsibilities

Lead and coach specialty liaison teams to ensure high-quality patient experiences
Manage daily operations including prior authorizations, patient financial assistance, and medication refills
Collaborate with stakeholders to implement strategic initiatives and drive clinic growth

Skills

Qualifications

Active Louisiana Pharmacy Technician LicenseCPhT (or equivalent)

About Shields Health Solutions

shieldshealthsolutions.com

Headquarters

Stoughton, Massachusetts, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Shields Health Solutions is a leading specialty pharmacy solutions provider that partners with health systems nationwide to accelerate patient access to specialty medications and improve clinical and financial outcomes. They deliver integrated pharmacy services—combining pharmacy operations, patient access and support, care coordination, and partnership models—to streamline treatment initiation, adherence, and revenue capture for health systems. Shields emphasizes measurable outcomes and growth for provider organizations through scalable operational support, technology, and analytics, under the banner "Elevating Specialty Pharmacy."