Supervisor of Patient Engagement

Shields Health Solutions(15 days ago)

HybridFull TimeManager$95,085 - $125,761 (estimated)Patient Engagement

About this role

The Supervisor of Patient Engagement at Shields Health Solutions is a leadership role supporting the Engagement Center and providing day-to-day management for a portion of the center. The position leads a team of Patient Engagement Specialists, ensures adoption of best practices and contract service-level requirements across sites/clinics, and requires a pharmacy or healthcare background with front-line management experience.

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Required Skills

Leadership
Prior Authorization
Financial Assistance
Performance Management
Coaching
Training
Project Management
Excel
EMR Systems
Communication

+2 more

Qualifications

CPhT
State Pharmacy Technician Registration
High School Diploma / GED
Bachelor's Degree Preferred

About Shields Health Solutions

shields.com

Shields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.

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