Manager - Personal Financial Services (Customer Service & Operations) - Taman Sri Tanming
Hong Leong Bank Berhad(2 years ago)
About this role
The Customer Service & Operations Manager at Hong Leong Bank leads branch-level customer experience and operational oversight, reporting to the Branch Manager. The role focuses on ensuring smooth daily branch functioning, adherence to bank policies and regulatory requirements, and supporting staff development and community engagement. It sits within the bank’s retail branch network in Malaysia.
Required Skills
- Customer Service
- People Management
- Branch Operations
- Stakeholder Management
- Cross Selling
- Credit Assessment
- Compliance
- KYC
- AMLA
- Relationship Building
+3 more
Qualifications
- Degree
- Diploma
- Professional Certification
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
View more jobs at Hong Leong Bank Berhad →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Hong Leong Bank Berhad
Manager - Marketing & Communications (Research & Segmentation)
Hong Leong Bank Berhad(11 hours ago)
Executive - Business Channel (Personal Banker)
Hong Leong Bank Berhad(11 hours ago)
Executive - Business Channels (Operations & Customer Service)
Hong Leong Bank Berhad(11 hours ago)
Senior Executive, Compliance (Regulatory Development & Liaison)
Hong Leong Bank Berhad(11 hours ago)