Manager, Product Adoption Specialist
Zoom(21 days ago)
About this role
The Manager of Product Adoption Specialists will lead a team focused on driving multi-product adoption and workflow integration across Zoom’s platform. The role centers on designing scalable systems, programs, and experiences that enable thousands of customers to realize product value and measurable retention outcomes. This person will partner across Onboarding, Customer Success, Product, Marketing, and Support to shape scalable customer journeys.
Required Skills
- Product Adoption
- Team Leadership
- Program Design
- Content Strategy
- Analytics
- Dashboarding
- Experimentation
- Automation
- Stakeholder Management
- Customer Success
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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