Manager, Product Adoption

‎ConnectWise(4 hours ago)

HybridFull TimeManager$80,000 - $110,000Customer Success/Product Adoption

About this role

The Manager of Product Adoption leads a team responsible for maximizing product utilization across the partner ecosystem, developing strategies, and improving onboarding processes. The role emphasizes team development, strategic planning, and cross-functional collaboration to drive product adoption success.

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Required Skills

Change Management
Customer Success
SaaS
Leadership
Power BI
Salesforce
Gainsight
Project Management
Digital Adoption
Communication

Qualifications

Bachelor’s degree or equivalent business experience
2+ years in customer success, onboarding, or adoption roles
2+ years managerial experience
Experience in MSP, IT services, or relevant software

About ‎ConnectWise

connectwise.com

ConnectWise is an IT management software company that provides an integrated platform for managed service providers (MSPs) and IT teams to run, secure, and grow their businesses. Its product suite includes professional services automation (PSA), remote monitoring and management (RMM), endpoint management (UEM/UMM), security operations (SOC/NOC), remote support, and cybersecurity tools to automate workflows and deliver services at scale. ConnectWise emphasizes a broad integrations marketplace and partner community to help customers streamline operations, improve response times, and increase recurring revenue. The company also offers training, professional services, and support to help MSPs adopt best practices and accelerate business growth.

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