Manager, Product Support - APAC
Ashby(15 days ago)
About this role
Ashby is expanding its support team and is hiring its first Manager of Product Support in the APAC region. The role involves leading a technical support team, developing support strategies, collaborating with other departments, and building support operations in a growing market. The focus is on providing excellent customer support and fostering a positive team environment.
Required Skills
- support
- SaaS
- APIs
- Support Technologies
- Customer Support
- Troubleshooting
- Data Analysis
- Support Systems
- Support KPIs
- Process Improvement
About Ashby
www.ashbyhq.comAshby is an all-in-one recruiting platform designed to streamline the entire hiring process for ambitious teams from startups to enterprises. Combining an Applicant Tracking System (ATS), Customer Relationship Management (CRM), scheduling tools, and analytics, Ashby simplifies recruiting while incorporating advanced AI functionalities. The platform focuses on enhancing candidate experience, automating workflows, and providing real-time insights, enabling organizations to make data-driven hiring decisions efficiently. With a commitment to innovation and user-friendly design, Ashby empowers teams to excel in their hiring efforts.
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