Float Financial
The Manager, Product Support leads the Product Support team, setting strategy and standards to ensure high-quality customer service and operational efficiency. This role involves managing team performance, scaling support through process and AI, and serving as the voice of the customer to influence product development. The position requires close collaboration with cross-functional teams to drive incident management, risk compliance, and continuous improvement.
Headquarters
Toronto, Ontario, Canada
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Float Financial.