Manager, Professional Services

OpenGov

2 months ago

3.6 on Glassdoor

Chicago, IL

Hybrid

Full Time

Manager

1 applicant

View Job Listing

Apply to 100+ jobs

About this role

The Manager, Professional Services at OpenGov leads a team of Implementation Analysts and Consultants in the successful deployment of OpenGov's AI and ERP solutions for local and state governments. This role focuses on overseeing project execution, ensuring timely and budget-conscious implementations while maintaining high customer satisfaction. Responsibilities include mentoring team members, managing complex project portfolios, troubleshooting technical issues, and collaborating with cross-functional teams to enhance delivery processes. The position also emphasizes strategic thinking, data management, and process optimization in alignment with customer needs and organizational goals.

Skills

Qualifications

Bachelor's degree preferred or commensurate experienceMinimum 3 years of project delivery experience in a SaaS settingMinimum 1 year management experienceGeographic Information Systems (GIS) software experience strongly preferred

About OpenGov

opengov.com

OpenGov is a leading provider of modern government software designed to enhance transparency, efficiency, and accountability for local, state, and county governments. Its comprehensive platform includes solutions for budgeting, performance management, permitting, licensing, financial management, and tax revenue collection, all aimed at streamlining public service operations. With a focus on facilitating effective communication and collaboration between government entities and their constituents, OpenGov empowers agencies to utilize data-driven decision-making. The user-friendly interface and robust integration capabilities position OpenGov as an essential partner for governments striving to innovate and thrive in the digital age.