Manager, Quality Assurance
Replit(11 days ago)
About this role
Replit is seeking a Quality Assurance Manager to develop and oversee a quality program for their support organization. The role involves building frameworks, leading calibration processes, and collaborating cross-functionally to improve customer support quality and leverage AI tools.
Required Skills
- Support Quality
- Support Operations
- Quality Frameworks
- Data Analysis
- Customer Support
- AI Support
- Support Platforms
- Performance Metrics
- Automation
- Team Leadership
About Replit
replit.comReplit is an AI-powered online platform designed for building sophisticated web applications and websites. It serves as a collaborative integrated development environment (IDE), allowing developers to create, prototype, and deploy projects seamlessly. Replit empowers users by providing tools that simplify coding and app development, making it accessible for both novice and experienced developers. By leveraging artificial intelligence, Replit enhances the coding experience with features that streamline workflows and foster creativity.
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