Manager- Quality & Training- Customer Service
Accurate Background
About this role
The role involves overseeing training programs, ensuring quality standards, and improving employee performance within the Customer Service Department of Accurate Background. The manager will collaborate with various teams to identify areas for process improvement and drive efficiency.
Skills
About Accurate Background
accurate.comAccurate is a global workforce screening and verification company that provides employment background checks, drug and health screening, identity and credential verification, and onboarding/I‑9 solutions. It serves employers, staffing firms, and enterprises with an integrated platform, API integrations, and configurable reporting to speed hiring while managing compliance. Accurate emphasizes technology-driven processes, data security, and regulatory expertise to deliver fast turnaround across jurisdictions. Organizations choose Accurate for its scalable screening services, international coverage, and customer support focused on reducing hiring risk.
Recent company news
TheTrucker.comJJ Keller partners with Accurate to enhance driver background check solutions
May 27, 2025
G2I Evaluated the 8 Best Background Check Software for Reliable Hiring
Jul 17, 2025
Wichita EagleAccurate Welcomes Industry Veteran Steve Barnett as Chief Legal Officer to Support Strategic Growth
3 weeks ago
The Herald-MailAccurate Appoints David Miller as Senior Vice President of Sales
Nov 24, 2025
SHRMCourt Rules Job Applicants Don't Have Right to Explain Accurate Background Checks Under FCRA
Dec 27, 2023
About Accurate Background
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Accurate Background.
Salary
$85k – $113k
per year
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