Safaricom Telecommunications Ethiopia PLC
Safaricom Ethiopia is seeking a Manager – Retail Experience to lead the Retail Experience and Capability department, focusing on enhancing customer journeys and overall experience. The role involves developing strategies to improve retail operations, ensuring shops meet quality standards, and driving initiatives to boost customer satisfaction and loyalty. The manager will oversee retail NPS, manage quality and performance, and align processes across customer-facing departments.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Safaricom Telecommunications Ethiopia PLC.
Safaricom Telecommunications Ethiopia PLC didn’t post a salary, so this is our estimate from similar listings.