Manager, Sales Operations
NICE(1 month ago)
About this role
The Manager Sales Operations drives fact-based sales decision-making by developing business intelligence, maintaining CRM infrastructure, and leading analytics and strategy projects. The role supports sales and marketing effectiveness through CRM administration, forecasting, reporting, and cross-functional collaboration. The manager leads and develops a sales operations team and partners with Finance, IT, Marketing and other departments to optimize sales processes and performance.
Required Skills
- CRM Administration
- Salesforce
- Business Analytics
- Sales Reporting
- Sales Forecasting
- Process Management
- Lead Assignment
- Predictive Analytics
- Territory Design
- Quoting Tools
+9 more
Qualifications
- Bachelor's degree in Business or Finance
- Master's degree (Preferred)
- Equivalent work experience
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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