Manager, Scaled Customer Success
Autodesk Canada Co.(1 month ago)
About this role
The Manager, Scaled Customer Success will lead and develop a team of Customer Success Advisors across Japan and Korea, ensuring customers achieve value from Autodesk products and services. This strategic leader will drive customer satisfaction, retention, and growth across the APJ region while representing scaled CS in regional leadership discussions and continuous improvement initiatives.
Required Skills
- People Management
- Customer Success
- Coaching
- Change Management
- CRM
- Reporting
- Data Analysis
- Stakeholder Management
- Cross-Functional Collaboration
- Bilingual Japanese
About Autodesk Canada Co.
autodesk.comAutodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.
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