Customer Success Leader - Central Europe
Zoom(2 months ago)
About this role
The Customer Success Leader will build and lead a Customer Success team serving customers across DACH and Central Europe. As the first CS leader on the ground, you will align regional activities with global strategy to drive customer satisfaction, retention, value realization, and growth while developing a Voice of the Customer perspective. This role shapes Zoom's Customer Success strategy in the DACH region and builds a high-performing team focused on delivering exceptional customer outcomes.
Required Skills
- Customer Success
- Team Leadership
- Team Building
- SaaS Strategy
- Multilingual Ops
- UCaaS
- CX
- CCaaS
- Cross-Functional
- Stakeholder Management
+3 more
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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