NTD software
The Manager Service Level Management serves as a senior Subject Matter Expert to ensure IT services are delivered to agreed targets through continuous monitoring, negotiation, and review. This role involves maintaining the Service Level Management framework, capturing service requirements, and overseeing the sign-off and activation of service agreements. The position focuses on reporting achieved service levels to drive quality improvements and customer satisfaction.
NTD Software is a software development firm that builds custom digital products and augments engineering teams for startups through enterprises worldwide. Their offerings include end-to-end software development, staff augmentation, Sprint Zero discovery engagements, and AI & data science development. NTD emphasizes elevating client teams with experienced engineers and structured delivery, and supports clients with case studies, resources, and an ERP portal.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NTD software.
NTD software didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role