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© All Rights Reserved. ApplyBlast.com
Mastercard
The Manager, Service Observability & Intelligence oversees operational excellence and customer satisfaction for Real-Time Payments Infrastructure services. This role ensures service performance adherence, manages incident resolution, and drives continual improvement plans to enhance service delivery. The position requires acting as a liaison between customer success and technical teams while maintaining strong relationships with stakeholders and regulators.
Headquarters
Purchase, New York, United States
Company Size
10001+ employees
Founded
1966
We connect and power a digital economy that benefits people, businesses and governments worldwide by making transactions safe, simple and accessible.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mastercard.
Mastercard didn’t post a salary, so this is our estimate from similar listings.