Manager, Solution Services (Remote elegible - Costa Rica)

Smartsheet(4 days ago)

RemoteFull TimeManager$119,075 - $157,164 (estimated)Professional Services

About this role

Smartsheet is seeking a Manager of Solution Services to lead a team of Implementation Specialists, oversee project delivery, and contribute to process and service development. The role involves strategic leadership, collaboration across departments, and a focus on customer satisfaction and business growth.

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Required Skills

Leadership
Project Management
Customer Management
Process Improvement
SaaS
Team Development
Technology Implementation
Operations Management
Metrics
Business Acumen

About Smartsheet

smartsheet.com

Smartsheet is an intelligent work management platform that helps teams plan, track, automate, and report on projects and processes using a familiar spreadsheet-like interface. It provides configurable workflows, automation, dashboards, templates, and integrations with tools like Microsoft, Google, and Slack to personalize work and surface predictive insights. Built for scale, Smartsheet offers enterprise-grade security, governance, and APIs so organizations can standardize work across teams while maintaining control. Companies use it to improve visibility, accelerate delivery, and make data-driven decisions.

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