Manager, Solutions Architecture
Zendesk(1 month ago)
About this role
The Manager of Solution Architects leads a team responsible for pre-sales solution design and proposal delivery, overseeing resources, methods, and staffing to meet departmental goals. The role requires deep technical knowledge of Amazon Connect and cloud-based SaaS solutions and serves as a senior escalation point for complex technical challenges. The manager partners with sales, product, and engineering to align on customer requirements and ensure successful project implementations.
Required Skills
- Solution Design
- Proposal Delivery
- Team Leadership
- Amazon Connect
- Cloud Technologies
- SaaS
- Solution Architecture
- Project Delivery
- Pre-Sales
- Collaboration
+5 more
About Zendesk
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