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© All Rights Reserved. ApplyBlast.com
MedMetrix
The Manager, Solutions Support leads a team responsible for delivering responsive, reliable, and proactive support to assigned clients. This role owns the client support relationship, oversees support-ticket intake through resolution, monitors client health and system performance, and manages escalations and service-level commitments. The position partners across Operations, Product, Engineering, and Implementation teams to improve solution stability and the overall client experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MedMetrix.
MedMetrix didn’t post a salary, so this is our estimate from similar listings.