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© All Rights Reserved. ApplyBlast.com
CareSource
The Manager, Speech Analytics and Insights leads the evolution of Voice of the Customer and Customer Experience programs within a healthcare call center. This role involves defining AI roadmaps, analyzing complex data to create visual stories for executive decision-making, and managing relationships with call monitoring vendors. The position requires collaborating with cross-functional teams to translate insights into actionable improvement initiatives while mentoring analysts.
Headquarters
Dayton, Ohio, United States
Company Size
1001-5000 employees
Founded
1989
CareSource is a nonprofit managed care organization that provides health insurance plans and related healthcare services, primarily through Medicaid, Medicare, and Marketplace offerings. The company works with members, providers, and government partners to deliver access to medical, behavioral health, and care management services in the health insurance industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CareSource.
28% below the average for this role
CareSource and other local companies are up for state tax credits
Dec 11, 2025
