Manager, Systems Support, Systems Engineering
Fivetran (1 month ago)
About this role
The Manager of Systems Engineering Support leads a team that maintains and supports Fivetran’s internal systems, ensuring system health, data quality, and reliable internal tooling. This role focuses on empowering internal users, defining support strategy and SLAs, and driving continuous improvement through metrics and OKRs. The manager partners closely with other engineering leaders to coordinate handoffs and scale support as the company grows.
Required Skills
- Salesforce
- Zendesk
- Fivetran
- Census
- Celigo
- SQL
- NetSuite
- Systems Administration
- Incident Management
- Team Management
+10 more
About Fivetran
fivetran.comFivetran is an automated data movement platform that centralizes data from applications, databases, and event streams into cloud data warehouses and lakes. It provides fully managed connectors that continuously extract, load, and adapt to schema changes, with built-in reliability, security, and integrations with transformation tools like dbt. Designed for analytics and data engineering teams, Fivetran minimizes pipeline maintenance so organizations can focus on analysis rather than infrastructure. Customers use it to accelerate time-to-insight across destinations such as Snowflake, BigQuery, Redshift, and Databricks.
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