Manager, Technical Account Management
Zendesk(12 days ago)
About this role
The Manager of Technical Account Management for the North America region at Zendesk oversees a team that supports enterprise customers in maximizing the value of Zendesk products. This role involves strategic leadership, managing customer relationships, and collaborating with sales and technical teams to drive customer success and growth.
Required Skills
- Customer Success
- Cloud Computing
- Solution Delivery
- Technical Leadership
- Program Management
- CRM
- AI
- Communication
- Relationship Building
- Team Management
Qualifications
- Bachelor's Degree in Computer Science or related field
- Management Experience in Customer Success
- Technical Consulting Experience
- Solution Delivery Experience
- Experience with CRM and AI solutions
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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