Manager, Technical Support – Projects & Services (Global)

The Manager, Technical Support – Projects & Services (Global) leads the global technical support function across all Qualitrol product lines, integrating factory-based expertise with regional field support to enable effective project execution and rapid issue resolution. This role serves as the single point of technical accountability across the project lifecycle, acting as the primary interface between end users, field service, engineering, and quality. The position oversees global intake, systems, and automation enablement while driving continuous improvement and performance management across all regions.