Manager, Technical Support – Projects & Services (Global)

The Manager, Technical Support – Projects & Services (Global) leads the global technical support function across all Qualitrol product lines, integrating factory-based expertise with regional field support to enable effective project execution and rapid issue resolution. This role serves as the single point of technical accountability across the project lifecycle, acting as the primary interface between end users, field service, engineering, and quality teams. The position involves standardizing global support processes, implementing automation and AI-enabled capabilities, and driving continuous improvement across products and regions.