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Manager, Value & CS Programs at Calabrio - ApplyBlast

Manager, Value & CS Programs

Calabrio

5 months ago

3.0 on Glassdoor

United States

Onsite

Full Time

Senior

0 applicants

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About this role

A Sr. Manager, Value & CS Programs at Verint builds and leads a centralized function to equip Customer Success Managers with frameworks, playbooks, and value assets for consistent customer engagements. The role involves designing and executing programs across multiple teams, ensuring alignment and delivery of customer success initiatives.

Skills

Qualifications

Bachelors degree in a related field or equivalent experience

About Calabrio

calabrio.com

Headquarters

Minneapolis, Minnesota, United States

Company Size

501-1000 employees

Founded

2007

View Profile

Calabrio, now part of Verint, provides AI-powered workforce engagement management (WEM) software for contact centers. Its unified cloud-based platform, Calabrio ONE, offers workforce management, conversation intelligence, quality management, interaction analytics, and call recording. The platform helps organizations optimize agent performance, reduce attrition, and improve customer experiences across a range of industries.