Oracle
The Manager, Workforce Support & Real-Time Operations leads a team of Real-Time Analysts and Workforce Administrators to oversee intraday staffing, real-time monitoring, and performance management across multiple contact center channels. This role ensures service level goals are met, provides operational visibility, and collaborates with cross‑functional partners to maintain workforce stability and improve customer experience.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
Manager, Workforce Support & Real-Time Operations
EBW Worldwide
Manager, Workforce Support & Real-Time Operations
Ebwh.fa.us2.oraclecloud.com
Manager, Workforce Support & Real-Time Operations
Augusta Mall
Manager, Workforce Support & Real-Time Operations
FA
Workforce Planning Real Time Analyst
Teachers Mutual Bank Limited
Workforce Planning Real Time Analyst
Teachers Mutual Bank Limited