Intercom

Manager/Senior Manager, Business Recruiting

Intercom(26 days ago)

HybridFull TimeManager$175,000 - $220,000People (Talent Acquisition)
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About this role

Intercom is hiring a Manager / Senior Manager of Business Recruiting to lead and evolve hiring across GTM and G&A functions, translating business strategy into executable talent plans. The role owns recruiting strategy and delivery for critical teams, drives global initiatives to improve hiring quality and speed, and partners closely with senior leaders and People operations. This is a high-impact position with visibility across senior leadership and responsibility for scaling recruiting programs as the company grows.

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Required Skills

  • Recruiting
  • Talent Strategy
  • People Leadership
  • Stakeholder Management
  • Workforce Planning
  • Talent Advisory
  • Data Analysis
  • Hiring Operations
  • Metrics Reporting
  • Pipeline Management

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Intercom

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.

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