Manager/Sr. Manager, Global Support
Zapier
About this role
Zapier is hiring a senior support leader to oversee global support operations, lead AI transformation initiatives, and foster cross-functional collaboration. The role involves managing a team, driving strategic projects, and enhancing customer experience through operational excellence.
Skills
About Zapier
zapier.comZapier is a leading automation platform that enables users to connect and integrate over 8,000 applications to streamline workflows and automate repetitive tasks. Trusted by over 3 million businesses, Zapier offers tools to build and scale AI workflows and agents, enhancing productivity and efficiency across various industries. With its user-friendly interface, Zapier empowers individuals and teams to create custom automation without needing extensive coding skills.
Recent company news
GlobeNewswireZapier Survey Finds 98% of Executives Want Workers with AI Skills as Companies Race to Hire AI Talent
2 weeks ago
SaaStrThe 90% Rule: Why Zapier’s $5B AI Strategy Mixes Humans + Agents (And 4 Mistakes That Kill AI Rollouts) with CEO Wade Foster
Sep 18, 2025
Time MagazineZapier’s counterintuitive move to boost pay before seeing AI improvements
Aug 1, 2025
Built InZapier’s Guide to Using AI During the Interview Process
Dec 12, 2025
Fast CompanyThe emerging new job for humans AI just created
Oct 13, 2025
About Zapier
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zapier.
Salary
$108k – $196k
per year
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