Managing Consultant - ITSM Architect
Guidehouse(2 months ago)
About this role
This role provides technical and management leadership for enterprise IT Service Management (ITSM) architecture with a focus on ServiceNow and ITIL v4. It operates in a consulting environment, partnering with senior stakeholders to shape platform architecture strategy and enterprise service management outcomes. The position supports large-scale implementations and modernization efforts across ITSM capabilities.
Required Skills
- ServiceNow
- ITSM Architecture
- ITIL V4
- CSDM
- CMDB
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- Architecture Design
+13 more
Qualifications
- Bachelor's Degree
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
- Ability to Obtain Secret
About Guidehouse
guidehouse.comGuidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.
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