Marketing Operations & Process Manager

As the Marketing Operations & Process Manager at Qantas Loyalty, you will architect and optimize scalable, end-to-end workflows across the campaign lifecycle to eliminate operational friction. Acting as a workflow architect within the Center of Excellence, you will develop strategic capacity trackers and reports to manage enterprise resources effectively while transforming manual practices into streamlined digital workflows. This role requires actively identifying systemic bottlenecks and rewriting hand-offs between strategy, creative, data, and execution teams to maximize productivity and speed-to-market.