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Marketing Operations Senior Manager at Talkdesk - ApplyBlast

Marketing Operations Senior Manager

Talkdesk

6 days ago

3.2 on Glassdoor

San Francisco, California, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Marketing Operations Senior Manager at Talkdesk bridges high-level go-to-market strategy with day-to-day execution to ensure marketing investments drive pipeline and business growth. This role partners with the CMO and marketing leadership to establish operational frameworks, deliver actionable insights, and optimize fiscal planning. The position focuses on eliminating silos, streamlining workflows, and driving practical AI adoption to accelerate marketing velocity and demonstrate full-funnel value.

Responsibilities

Build and lead framework articulating strategic and commercial value of marketing to executive stakeholders
Create and manage annual and quarterly marketing budget and operating plan while tracking performance
Redesign fragmented workflows and implement AI capabilities to accelerate marketing deliverables

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.