Mediator
B-Stock
About this role
The Mediator at B-Stock manages dispute resolution between buyers and sellers, overseeing assigned client accounts and applying a directive shuttle mediation model via email and phone. The role handles order disputes (shipping, shortages, not-as-described) and identifies potential abuses of the process for internal review. It includes opportunities for co-mediation, quality assurance feedback, and ongoing training to develop conflict resolution expertise.
Skills
Qualifications
About B-Stock
bstock.comB-Stock Solutions operates B2B online marketplaces that connect retailers and manufacturers with professional buyers to liquidate returned, excess, refurbished, and seasonal inventory. The platform powers branded storefronts and auction/bulk-sale channels for major retailers and partners (e.g., Costco, carriers, Foot Locker), offering inventory listings, documentation, and buyer tools. Sellers use B-Stock to monetize surplus stock while retaining brand control and fulfillment options; buyers get authenticated lots, detailed data, and streamlined purchasing workflows.
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About B-Stock
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for B-Stock.
Salary
$40k – $48k
per year
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