Medical Device Complaints Manager

SharkNinja(2 days ago)

United StatesOnsiteFull TimeSenior$111,800 - $136,600Quality/Regulatory Affairs

About this role

The Medical Device Complaints Manager at SharkNinja is responsible for leading and improving global processes related to medical device complaints, post-market surveillance, and regulatory compliance. The role involves collaboration across various teams to ensure product safety, regulatory adherence, and continuous improvement in post-market activities.

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Required Skills

Regulatory Compliance
Post Market Surveillance
Risk Management
Investigation
Vigilance
CAPA
EU MDR
ISO 13485
FDA QMSR
Root Cause Analysis

Qualifications

Bachelor’s or Master’s degree in Engineering, Life Sciences, Quality, Regulatory Affairs, or related technical discipline
7–10+ years of experience in medical device complaints handling, post-market surveillance, vigilance, or quality systems

About SharkNinja

sharkninja.com

SharkNinja (brands Shark and Ninja) designs and sells innovative small home appliances and cleaning solutions—most notably vacuums, floor cleaners, kitchen appliances (blenders, air fryers, cookers), and personal care/beauty devices—built to make everyday life easier. The company focuses on performance-driven engineering, practical features, and user-friendly design to deliver better cleaning and cooking results. SharkNinja sells through its direct online store and major retail partners worldwide and supports products with warranties and customer service. Consumers choose SharkNinja for reliable, tech-forward appliances that prioritize convenience and value.

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