Medical Document Retrieval Specialist (Remote)

The Medical Document Retrieval Specialist ensures the accuracy and completeness of healthcare medical records requests, serving as the critical first step in the retrieval workflow for law firm clients. This role involves researching and identifying relevant healthcare providers, correcting and creating Release of Information forms, and conducting quality assurance checks on submission packets. The specialist assigns requests to team members and handles special cases by escalating provider-specific requirements or resolving conflicting information with case managers.