Medical Telephone Appointment Agents (San Antonio, TX)

Ivyhill Technologies LLC(4 years ago)

San Antonio, TXOnsiteFull TimeSenior$129,678 - $175,080 (estimated)Customer Service

About this role

A Medical Telephone Appointment Agent at Ivyhill Technologies staffs a San Antonio call center supporting a Military Treatment Facility under a government contract. This full-time onsite role works within the call center to manage patient appointment processes and coordinate with clinical staff.

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Required Skills

Appointment Scheduling
Patient Eligibility
Medical Terminology
Customer Service
Typing
Call Center
Outbound Calling
Messaging

Qualifications

U.S. Citizenship
High School Diploma or Equivalent
40-Hour Medical Terminology Certificate
Typing 35 WPM

About Ivyhill Technologies LLC

ivyhilltech.com

Ivyhill Technologies is a company dedicated to providing comprehensive information management solutions with a focus on integrity and quality. They offer a range of services to help organizations optimize their data processes and ensure effective data governance. By leveraging innovative technologies and industry expertise, Ivyhill Technologies aims to empower clients to achieve their data management goals efficiently and effectively. Their commitment to integrity and quality ensures that clients receive reliable and high-standard service in every project.