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FirstLight Federal Credit Union
The Member Advisor I serves as the first point of contact for members in a high-volume contact center, delivering exceptional service through phone, online, and mobile channels. This role focuses on providing accurate information, resolving inquiries with a one-call resolution mindset, and identifying member financial needs to make appropriate product or service referrals.
FirstLight Credit Union offers trusted, community-focused banking for members who live, work, or worship in El Paso Texas, or Dona Ana County, or are stationed at Fort Bliss. We offer lower loan rates, higher savings returns, and personalized service for local members.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FirstLight Federal Credit Union.
17% below the average for this role
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