Member Advocate - Employee Benefits
IMA Financial Group(9 hours ago)
About this role
This role involves providing support and excellent customer service to clients and members, addressing inquiries related to insurance benefits, and collaborating with team members to improve service delivery. It requires understanding of insurance contracts and the ability to communicate professionally.
Required Skills
- Customer Service
- Insurance
- Communication
- Data Analysis
- Client Relations
- Problem Solving
- Software Skills
- Bilingual
- Benefits Knowledge
- Report Generation
About IMA Financial Group
imacorp.comIMA Financial Group is an employee-owned insurance and financial services firm that provides insurance, employee benefits, and wealth management solutions. The company combines industry expertise with consultative advisory services to help organizations and individuals manage risk, design benefits programs, and pursue long-term financial goals. Backed by 100% employee ownership, IMA emphasizes client-focused, customized solutions and long-term relationships across insurance, benefits, and wealth management.
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