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© All Rights Reserved. ApplyBlast.com
Golden 1 Credit Union
The Member Care Rep I is a customer-focused collections professional responsible for resolving delinquent accounts and negotiating payment solutions to support member financial stability. This role involves managing a high volume of inbound and outbound calls, de-escalating challenging situations, and ensuring compliance with credit union policies and regulations. The position requires strong problem-solving skills and a commitment to delivering positive member experiences while protecting organizational assets.
Headquarters
Sacramento, California, United States
Company Size
1001-5000 employees
Founded
1933
Golden 1 Credit Union is a California-based, member-owned, not-for-profit financial cooperative focused on helping Californians set and achieve their financial goals. It provides retail banking services including checking and savings, credit cards, personal and auto loans, mortgages, investment and insurance products, and digital banking with online application tools. With a community-first mission, Golden 1 emphasizes member service, financial education, and local reinvestment across its branch and digital channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Golden 1 Credit Union.
18% below the average for this role
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