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Financial Assistance Representative I at Redwood Credit Union - ApplyBlast

Financial Assistance Representative I

Redwood Credit Union

3 months ago

3.8 on Glassdoor

Napa, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Financial Assistance Representative I at Redwood Credit Union handles member contacts regarding delinquent loans, negative shares, and Visa accounts, performing tasks such as payment arrangements, skip‑tracing, and supporting bankruptcy processes. The role also includes administrative duties like processing charge‑offs, preparing legal documents, and generating reports while delivering exceptional member service.

Responsibilities

Contact delinquent members to arrange payments and resolve accounts
Process charge‑offs, extensions, workout loans and legal documentation
Prepare specialty reports and support bankruptcy and repossession documentation

Skills

About Redwood Credit Union

redwoodcu.org

Headquarters

Santa Rosa, California, United States

Company Size

501-1000 employees

Founded

1950

View Profile

Redwood Credit Union is a trusted, community-focused credit union founded in 1950 that offers banking services to residents of the North Bay and San Francisco area. As a member-focused financial cooperative, it provides everyday banking products — such as deposit accounts, loans and mortgages — along with digital and branch services. Redwood emphasizes local community engagement and accessible financial services for anyone in its service area.