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Member Concierge at FlexCar - ApplyBlast

Member Concierge

FlexCar

5 days ago

2.8 on Glassdoor

Marietta, Georgia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Member Concierge role at Flexcar focuses on delivering an outstanding customer experience by supporting members throughout their vehicle journey, from ordering and delivery to returns. This position involves troubleshooting issues, ensuring vehicle quality standards, and collaborating with cross-functional teams to maintain a seamless and positive member experience. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

Provide exceptional customer service and support to members throughout the vehicle lifecycle
Troubleshoot and resolve customer order and vehicle issues promptly and efficiently
Prepare vehicles for delivery ensuring they meet quality standards and cleaning requirements

Skills

About FlexCar

flexcar.com

Headquarters

Boston, Massachusetts, United States

Company Size

201-500 employees

Founded

2021

View Profile

Flexcar is a flexible car-leasing platform that eliminates upfront down payments and long-term commitments. It positions itself as a dealership alternative, with month-to-month leases starting around $199 per month and the option to swap or return vehicles anytime. The service emphasizes a hassle-free, digital-first experience that helps customers avoid traditional car-buying friction. Designed for urban mobility, it's built around on-demand access and flexible terms.