Base Power
Base is seeking a Member Experience Team Member to deliver world-class customer support and serve as the voice of the brand. This role involves engaging with members across multiple channels to troubleshoot issues, manage interactions, and ensure a seamless onboarding experience. The position requires a recent graduate who can thrive in a fast-paced startup environment while collaborating with cross-functional teams to improve processes and product development.
Base Power is a retail energy company serving homeowners across Texas and Illinois, offering low fixed-rate electricity plans paired with integrated home battery backup. Their battery system provides whole-home backup protection at a fraction of the cost of a traditional generator, with no solar required. Base Power also participates in grid support by using member batteries during demand spikes, allowing the company to keep energy costs low for its customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Base Power.
Base Power didn’t post a salary, so this is our estimate from similar listings.