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Member Contact Center Representative at Everwise Credit Union - ApplyBlast

Member Contact Center Representative

Everwise Credit Union

5 months ago

3.5 on Glassdoor

South Bend, Indiana

Onsite

Full Time

Junior

0 applicants

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About this role

Assists members via telephone or other delivery channels with their financial needs by answering questions, performing financial transactions, resolving issues and providing information to ensure quality service.

Responsibilities

Provide courteous and efficient service to members and team members over the phone or preferred delivery channel
Identify opportunities to promote credit union products and services to retain members and increase wallet share
Utilize various computer applications to assist with member support and satisfaction
Provide first contact resolution and build lasting member relationships through exceptional service
Maintain a high level of quality such as Member Satisfaction, accuracy, phone management

Skills

About Everwise Credit Union

everwisecu.com

Company Size

501-1000 employees

Founded

1931

View Profile

Everwise Credit Union in Northern IN and Southwest MI offers various account and loan products, including credit cards, mortgages and more. Explore online.