Member Experience Associate - Packard
laketrust
About this role
The Member Experience Associate in Ann Arbor is focused on delivering exceptional service to credit union members by understanding their needs, offering financial guidance, and helping them meet their financial goals. The role involves cross-selling products, providing financial coaching, and building deep member relationships in a team-oriented environment.
Skills
Qualifications
About laketrust
laketrust.orgLake Trust Credit Union is a member-owned, not-for-profit financial cooperative based in Michigan that serves individuals, families, and businesses across the state. It offers retail and business banking products — including checking and savings accounts, loans and mortgages, and online/mobile banking — plus tools and resources designed to enhance members’ financial wellbeing. Focused on local service, Lake Trust emphasizes community involvement, member-focused support, and products tailored to Michigan residents.
About laketrust
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for laketrust.
Salary
$8k – $11k
per year
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