Member Experience Generalist
American Automobile Association(22 days ago)
About this role
The Member Experience Generalist is a pre-leadership role responsible for setting the standard for service and sales excellence across multiple branch locations. The role acts as a role model and peer mentor, providing cross-functional expertise and supporting branch leadership by surfacing observations and ensuring consistent delivery of member experiences. It is a frontline position focused on sustaining AAA’s values and member-first culture across assigned branches.
Required Skills
- Sales
- Member Service
- Cross-Selling
- Mentoring
- Coaching
- Reporting
- Compliance
- Change Management
- Project Management
- Google Apps
+3 more
Qualifications
- Driver's License
- P&C License
- Bonding/Fingerprinting
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