HOPEE
The Member Experience Manager oversees daily operations of the member experience center, supervising specialists and ensuring efficient call handling. This role focuses on delivering exceptional customer service, resolving complex member issues, and driving strategic initiatives to enhance the overall member experience. The position requires strong leadership skills to manage team performance and maintain compliance with service level agreements.
Headquarters
Ho Chi Minh City, Ho Chi Minh, Vietnam
Company Size
51-200 employees
Founded
2015
HOPEE is a Vietnam-based full-service technology agency founded in 2015, specializing in web and mobile app development, e-commerce systems, AI, blockchain, and IT consulting services. With over 9 years of experience, the company has built strong partnerships with more than 30 Japanese companies and delivers digital products to clients worldwide. HOPEE focuses on human-centered experiences, helping businesses transform digitally through tailored software solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HOPEE.
HOPEE didn’t post a salary, so this is our estimate from similar listings.