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© All Rights Reserved. ApplyBlast.com
Base Power
The Member Experience Retention Manager will design and implement tools, automations, and workflows to identify at‑risk members early and intervene to reduce churn. The role combines product thinking, data‑driven problem solving, and direct member interaction to manage renewals, win‑back campaigns, and escalations while collaborating cross‑functionally with finance, legal, and engineering.
Base Power is a retail energy company serving homeowners across Texas and Illinois, offering low fixed-rate electricity plans paired with integrated home battery backup. Their battery system provides whole-home backup protection at a fraction of the cost of a traditional generator, with no solar required. Base Power also participates in grid support by using member batteries during demand spikes, allowing the company to keep energy costs low for its customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Base Power.
Base Power didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role