Member Experience Specialist (Future Opportunities)
OMERS(1 month ago)
About this role
A Member Experience Specialist at OMERS supports members, employers and retirees by responding to inquiries and administering pension benefits. The role focuses on delivering an exceptional member experience across phone, live chat, email and transactional channels within a purpose-driven global pension organization. It offers structured training, development opportunities, and comprehensive benefits in a hybrid work environment.
Required Skills
- Customer Service
- Pension Administration
- Communication
- Transaction Processing
- Digital Communication
- Data Analysis
- Problem Solving
- Confidentiality
- Adaptability
Qualifications
- Post-Secondary Education
About OMERS
omers.comEstablished in 1962, OMERS is one of Canada's largest defined benefit pension plans offering employer-matched contributions. Learn more about The Plan here.
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