Member Grievance Coordinator
Colorado Access
About this role
Colorado Access is seeking a Member Grievance Coordinator to support members through the grievance process with compassion and respect. The role ensures timely, accurate documentation and escalation of issues in line with policy and regulatory requirements, while contributing to quality improvements and coordination with the Quality Management and call center teams. This hybrid, full-time position supports the organization's mission to serve the underserved in Colorado.
Skills
Qualifications
About Colorado Access
coaccess.comColorado Access is a nonprofit health plan administrator based in Colorado that manages Medicaid and Child Health Plan Plus (CHP+) benefits through state programs. It also provides care coordination and behavioral health services for members and supports providers serving those populations.
About Colorado Access
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$52k – $56k
per year
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